Confronting Covid-19's Infodemia in Primary Health Care: Experience Report

Abstract

Introduction: The spread of SARS-CoV-2 around the world brought challenges to health services and demanded efforts to increase health promotion, prevention and recovery measures applied to community and individual care. Added to this, infodemia, informational excess and (un)informative manipulation have the potential to generate serious consequences for individuals and the community. In this context, the role of Primary Health Care (PHC) in assisting the symptomatic stands out, such as enhancing health promotion and protection actions through health education. Objectives: To report the construction of the Situational Strategic Planning (SSP) carried out by nursing students during their internship at the Basic Health Unit to enhance the health education practices by team members to the population. Method: Descriptive study, of the experience report type, developed from April to July 2021 based on the SSP. Results: The SSP was developed applying it to confront Covid-19's infodemia in the PHC in its four distinct moments: explanatory, normative, strategic and tactical-operational. Final considerations: This study presented the SSP as a usable strategy in confronting Covid-19's infodemia in PHC. From this experience, nursing students built learning related to observation, effective communication, organization and importance of teamwork; as such, it enabled practical experiences in relation to the bond with the community, comprehensive care and design of an alternative capable of intensifying the fight against the Covid-19 pandemic.